Terms of Service

Last Updated: October 18, 2025

1. Agreement to Terms

By accessing or using Context Raven ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

The Service is operated by Netmark s.r.o., a company registered in Slovakia.

2. Description of Service

Context Raven is a version-controlled note management platform that allows users to:

  • Store and organize AI notes in folders
  • Create and manage note versions
  • Search across notes and version history
  • Compare different versions of notes

3. User Accounts

To use the Service, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

You must provide accurate and complete information when creating your account.

4. Subscription Plans

Context Raven offers both free and paid subscription plans:

  • Free Tier: Limited number of notes and versions
  • Pro Tier: Unlimited notes and versions with additional features

Paid subscriptions are billed monthly or annually. You may cancel your subscription at any time. Refunds are not provided for partial subscription periods.

5. User Content

You retain all rights to the content you create and store in Context Raven ("User Content"). By using the Service, you grant us a limited license to:

  • Store and process your User Content to provide the Service
  • Create backups of your User Content
  • Display your User Content back to you

We will not use your User Content for any other purpose without your explicit consent.

6. Acceptable Use

You agree not to:

  • Use the Service for any illegal purpose
  • Violate any laws or regulations
  • Infringe on intellectual property rights of others
  • Attempt to gain unauthorized access to the Service
  • Interfere with or disrupt the Service
  • Use the Service to store malicious content or malware
  • Abuse or harass other users

7. Data Security and Encryption

We take data security seriously. All note content is encrypted at rest using AES-256-GCM encryption. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Termination

We reserve the right to suspend or terminate your account if you violate these Terms. You may terminate your account at any time by contacting us.

Upon termination, you will lose access to your User Content. We recommend exporting your data before terminating your account.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NETMARK S.R.O. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES.

11. GDPR Compliance

As a company based in the European Union, we comply with the General Data Protection Regulation (GDPR). You have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request deletion of your data
  • Export your data in a portable format
  • Object to processing of your data

For more information, please see our Privacy Policy.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Slovak Republic, without regard to its conflict of law provisions.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

14. Contact Information

If you have any questions about these Terms, please contact us:

Netmark s.r.o.

Jána Poničana 7

Bratislava 841 08

Slovak Republic

IČO: 36761516

IČ DPH: SK2022366071